The last few days I've been giving a lot of thought to the idea of buzz, word of mouth, and the results you hope to see from those things. While my primary responsibility as an agent is to represent my clients' interests as best as I can, and get wonderful books to the marketplace, I'm one of the agents who feels their role has expanded to include marketing and some publicity.
Now, I'm not a trained PR professional (ha, are there any "trained" PR people?) but I am an Internet junkie, and we all know just how powerful the Internet is for making connections and getting information out there. We're always looking for new content and new connections. Which is why we, the CJLA team, have taken such advantage of having an optimized website (thank you, Squarespace!), Facebook pages, and Twitter accounts. (And we will try to be better bloggers, we swear.)
But I start to wonder what the effect is. How much can what I say here drive actual sales? And would I sell anything if all I did was try to sell things?
There's a book I haven't read by Chris Brogan called TRUST AGENTS that basically talks about this idea. And Seth Godin has said the same thing many times (I've heard him in real life, I swear). I need to build a community of people who trust my opinions, because I'm not always hawking my own products. You get to know me, my tastes, my personality. That builds a following, and eventually trust. So when I recommend something, that carries weight. Each book I sell to publishers is something I believe in. And to put more clout behind that sale, I've tried to grow my influence in the public sphere.
But when do you hit that tipping point? (No I'm not going to get into Malcolm Gladwell here.)
Two things have come up to make me really think about this. First, was a conversation with Egmont about Pam Bachorz's CANDOR. It's doing just fine for a debut author, but hasn't broken out yet. Not a negative conversation, but more one about strategy to keep her career going, which I'm so grateful the publisher is pushing for. It's heartening, and I want to do whatever I can to facilitate it. The question is of course, we had all this buzz...where did that get us?
Then yesterday I hit 1800 followers on Twitter. This number seems incredibly huge to me. And yet, I pale in comparison to other agents, who are hovering between 5,000 and 10,000 followers. But I'm just happy to know that I don't bore 1800 people. They like me!
But it's not enough... Somehow I still feel stuck. How do I get those numbers from Twitter to mean something for my clients? I want to be able to drive numbers. I want to be able to say, "Here's this awesome book!" and have that break it out. Can I get all 1800 people on Twitter to go buy a copy of CANDOR? That would be stellar. And if I can do it once, I can do it for all my clients.
But then a weird reality hits me: perhaps I myself need to break out first...and maybe I'm close, but not quite there...
Is there an answer? I'm not really sure. But I can keep trying to build my sphere of influence. And sometimes that means asking you: what else can I do to get you to like me and trust me?
Please leave your thoughts in the comments. I'd really love to hear them.
~Elana